Shipping policy

We take pride in carefully preparing every order before it begins its journey to your home.

Shipping Destinations & Costs

  • Destinations: We currently ship to the United kingdom.

  • Shipping Cost: Standard Tracked Shipping is FREE on all orders.

  • Order Cut-off Time: 5:00 PM , Monday through Friday.

Order Processing & Handling

  • Orders are processed within 1–3 business days (Monday to Friday).

  • Every order is carefully inspected and securely packaged to ensure it arrives in excellent condition.

  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping & Transit Time

  • After processing, delivery typically takes 3–7 business days, depending on your location and local courier services.

Estimated Total Delivery Time

  • Handling Time: 1–3 business days (Monday to Friday)

  • Transit Time: 3–7 business days (Monday to Friday)

  • Total Estimated Delivery: 4–10 business days

Please note that delivery times are estimates and may occasionally vary due to national holidays, severe weather conditions, customs clearance, or carrier delays.

Order Tracking

Tracking information will be provided by email once your order has been dispatched, allowing you to track your shipment throughout its journey.

Shipping Address Accuracy

Please ensure your shipping address is accurate and complete before placing your order. Herrenart cannot be responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support team immediately:

Please provide your order number and clear photos of any damage. We will work with the carrier to resolve the issue promptly and ensure a replacement or full refund is provided.

Contact Us

If you have any questions regarding your order, shipping, or our products, our customer support team is always happy to help:

  • Store Name: Herrenart

  • Address: 5467A Rue Lamennais, Réguiny 56500, France

  • Email: heidbor50@gmail.com

  • Phone: +33642228430

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM 

Thank you for choosing Herrenart. We appreciate your trust and look forward to serving you.